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Services overview

Four pillars, one point of contact

Newblend provides IT management, cloud, workplaces and AI implementation for organisations from 1 to 25 workplaces. You have one contact for technology, commercial matters and projects, even if your question spans several pillars.

In short
  • Four pillars: network & infrastructure, cloud & software, managed workplace and AI & automation.
  • The workplace is the starting point: four blends with fixed SLA agreements.
  • Implementation is done by our own engineers, not subcontractors.
  • Advice is independent of suppliers; we recommend what fits, not what we need to sell.
  • Newblend helps organisations with ISO 27001: implementation and internal audits.
Last updated: 10 November 2026
What we do

The four pillars

Each pillar stands on its own, but they work best together: a secure workplace needs a reliable network, and AI needs a tidy Microsoft 365 environment.

01 Network & infrastructure

A fast and reliable network that can handle your growth, including cabling, Wi-Fi, firewalls and 24/7 monitoring.

  • Cabling CAT6 and higher
  • UniFi Wi-Fi, MikroTik routing
  • Server rooms and patch cabinets
  • Fibre and 5G failover
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02 Cloud & software

There is a lot on offer. We help you choose independently and make sure the migration runs without interrupting work.

  • Microsoft 365
  • Migrations to the cloud
  • Backup and recovery
  • Licence management
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03 Managed workplace

A well-configured workplace brings peace of mind and productivity. Hardware, rollout and proactive support in one package.

  • blends
  • Hardware and rollout
  • Proactive support
  • Microsoft 365 management
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04 AI & automation

From strategy to working agents in your own processes, with a GDPR and AI Act review up front.

  • AI strategy and advice
  • Agents and automation
  • Microsoft Copilot
  • Adoption and training
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05 Switching service

Unhappy with your current IT provider? We handle the switch for you, including the conversation with the provider you are leaving.

  • Free assessment
  • Contract and notice period
  • Handover of management and licences
  • Cutover outside working hours
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Included

Management and security are part of every pillar

Standalone projects rarely bring peace of mind. That is why management is part of every service, and we document what you can expect.

Fixed SLA agreements

As standard, support during office hours with a response within four hours. Faster response and resolution times are fixed with Assure.

View the SLA

Proactive monitoring

Systems are monitored day and night. Critical errors automatically create a ticket, often before you notice.

Cybersecurity and compliance

Endpoint security, MDR, awareness and the documentation NIS2 and ISO 27001 require of you.

To Cybersecurity

Customer portal

Access to support tickets, reports, history and invoices 24 hours a day. Available by phone on working days from 09:00 to 17:00.

New customer

How we take over IT management

We always start with a full assessment. Without that overview, any advice is guesswork.

  1. STEP 01
    Analysis

    We map the network, Microsoft 365, security, backup, access management and endpoints.

  2. STEP 02
    Report

    You receive a report with concrete recommendations. If changes are needed, we explain why.

  3. STEP 03
    Alignment

    We agree on the work, with costs and planning, and schedule it once approved.

  4. STEP 04
    Delivery

    After delivery you receive an overview of the work carried out and management begins.

Frequently asked questions

Do you also work with organisations that already have an IT provider?

Yes. In practice that often starts with one defined project or a second opinion on the current setup. If the collaboration works well, we take over management step by step.

How quickly can Newblend take over management?

An IT scan of the current environment is followed by a takeover plan with a fixed lead time. For most SMEs the takeover is completed within a few weeks, without interrupting work.

Can we purchase a single service?

Yes. Network management only or Microsoft 365 management only is possible. We do point out which risks remain if part falls outside our management.

Does Newblend also work in Belgium?

Yes. Newblend has an office at Brusselstraat 51, 2018 Antwerp, and works for customers in Flanders and the Netherlands.

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Start with an IT scan

We map your current environment and advise what needs attention first. Then you know where you stand.