Pillar 03

Managed workplace

A well-configured workplace brings peace of mind: it works, it is secure and if something happens, someone fixes it. We supply the hardware, set it up and manage it.

In short
  • The workplace is available as a fixed package: onze blends in four variants, from one workplace.
  • Hardware from Lenovo, Logitech, Netgear and Arche, with Windows Professional as standard.
  • Monitoring, patch management and automatic updates are in the Prevent blend.
  • On- and offboarding taken care of: accounts, licences, permissions and equipment.
  • Available by phone on working days from 09:00 to 17:00; customer portal 24 hours a day.
Last updated: 10 November 2026
Diagram · layers of a managed workplace
01
Device
Laptop or desktop, rolled out with a fixed profile. Encryption on, updates central, remotely wipeable.
02
Identity
One account with multi-factor authentication and permissions by role profile. Joiners and leavers handled with a fixed checklist.
03
Applications and data
Microsoft 365, sector software and files where they belong, with classification and retention periods.
04
Management and monitoring
Patch management, endpoint security, backup and 24-hour monitoring, with fixed response times in the SLA.

A managed workplace is built from four layers. If one is missing, management is not complete.

What is included

The workplace from start to finish

Hardware and delivery

Workstations, laptops, monitors and peripherals from Lenovo, Logitech, Netgear and Arche. Supplied as standard with Microsoft Windows Professional for management and security.

Rollout and configuration

Devices are set up in advance through Intune, with the software and settings that belong to the role. The employee logs in and can get to work.

Proactive support

Monitoring on every workstation, patch management and performance monitoring. Critical errors automatically create a ticket.

On- and offboarding

When people join or leave, we arrange accounts, licences, permissions and equipment, with an audit trail you can show during an audit.

Microsoft 365 management

Mail, collaboration, backup and security as part of the workplace, not as a separate island.

To cloud & software

Password manager

Available as an addition to your blend, so passwords are no longer reused or end up on sticky notes.

Blends

Four blends

The blends are available separately or combined. Prevent and Protect are often chosen together.

Table. What each blend adds.
BlendFor whomWhat it adds
SolveThose who need help now and thenSupport per request, purchasing advice, installation and configuration
PreventThose who want to stay ahead of incidentsMonitoring, patch management, daily backup, antivirus and licence management
ProtectOrganisations with compliance requirements or sensitive dataIdentity protection, workplace security and 24/7 threat monitoring
AssureThose who want fixed agreementsFaster response times, priority levels, resolution times and extended availability
Support and agreements

Without Assure, support applies during office hours with a response within four hours. With Assure, response times, priorities and resolution times are fixed. See the full comparison and SLA.

Frequently asked questions

Can you manage our own laptops?

Yes, if they meet a few requirements: a supported Windows version, sufficient performance and the ability to manage them centrally. For older devices we point out the risk.

What happens if a laptop breaks?

You report it through the portal or by phone. We arrange warranty or replacement and prepare the new workplace in the existing configuration, so the employee can carry on.

Do you charge per workplace?

Yes, per workplace per month. That makes costs predictable and administration simple as you grow or shrink.

Do you also do telephony?

We advise on and arrange mobile and fixed telephony together with the workplace, so availability is not a separate island.

Read more

Want to talk it through?

Book a half-hour introduction. We are happy to think along, even if you do not yet know exactly what you are looking for.