Four blends
Most organisations start with Prevent and add Protect once more is at stake. Solve can be taken separately. Assure is a blend of its own for fixed agreements.
Solve
Flexible help when you need support quickly
Sometimes you just need someone to sort it out. Ad-hoc support with IT questions, help with purchasing and installing equipment, and practical solutions that work.
- Support per request
- Advice on purchasing equipment
- Installation and configuration
- Prepaid hours for frequent use
Prevent
Proactive workplace management for a stable, secure IT environment
The best IT problems are the ones you never encounter. We take the technical hassle off your hands: systems continuously monitored, updates automatic, files safely stored every day.
- Monitoring and patch management
- Daily backup
- Antivirus on every workplace
- Licence management and hardware advice
Protect
Advanced security that actively detects and stops threats
Cybercriminals increasingly target small businesses. Professional security that used to be within reach of large organisations only.
- Identity protection
- Workplace security
- 24/7 threat monitoring
- Detection before damage occurs
Assure
Certainty with fixed response times, priority and clear agreements
Clear agreements on what you can expect from us. Every customer gets support during office hours with a response within four hours. If you want more control, go a step further.
- Faster response times
- Priority levels per request
- Agreed resolution times
- Extended availability
From assessment to a working blend
- 01Assessment
We look at what is in place: workplaces, licences, network, backup and what goes wrong now.
- 02Proposal
A blend that suits your situation, with a tailored quote and a clear scope.
- 03Takeover
Management, monitoring and security are set up. You notice as little of it as possible during working hours.
- 04Management
We keep it running, you have one point of contact. Adjustments are possible at any time.
Frequently asked questions
Which blend suits my organisation?
That depends on what is in place now and what goes wrong. Most organisations start with Prevent. After an assessment we tell you which combination fits.
Can I combine blends?
Yes, that is what they are made for. Prevent and Protect are often taken together, with Assure added for the agreements.
What does it cost?
That varies per blend and number of users. We always make a tailored quote, after the assessment.
From how many workplaces is it available?
From 1 to 25 workplaces. Within that range the blends scale with you.
Can I switch blends later?
Yes. Scaling up or down is possible in consultation, without having to set everything up again.
What if I only need help occasionally?
Then you take Solve. Support per request, without a fixed monthly agreement.