About working with Newblend
What is the difference between an IT supplier and an IT partner?
A supplier sells you a product. A partner thinks about the question behind it and takes responsibility for the result. With us you have one point of contact who knows your organisation.
How quickly can management be transferred?
After an IT scan comes a transition plan with a fixed lead time. For most mid-sized organisations the transfer is complete within a few weeks, without interrupting the work.
How many workplaces do you cater for?
From 1 to 25 workplaces, across professional services, logistics, trade, manufacturing and healthcare. The service grows with you.
Do you work in Belgium as well?
Yes. We have an office at Brusselstraat 51 in 2018 Antwerp and work for customers in Flanders and the Netherlands.
When are you reachable?
By phone on working days from 09:00 to 17:00. The customer portal is available 24 hours a day for tickets, reports and invoices.
Can we take a single service on its own?
You can. We do point out which risks remain if part of the environment stays outside the managed scope.
About NIS2, ISO 27001 and the AI Act
Is my mid-sized business in scope of NIS2?
That depends on sector and size. The Cybersecurity Act affects organisations in designated sectors from roughly 50 staff or 10 million euro turnover. If you are not in scope, customers often pass the requirements on to you.
Since when has the Cybersecurity Act applied?
Since 15 August 2026. In Belgium the NIS2 transposition applied earlier, with mandatory registration at the Centre for Cybersecurity Belgium.
Does Newblend help with ISO 27001?
Yes. We help with implementation and carry out internal audits. Certification itself is done by an independent certification body.
What does the AI Act ask of us?
The transparency obligations have applied since 2 August 2026; AI literacy for staff has applied since February 2025. High-risk use cases have been deferred to 2 December 2027 and 2 August 2028.
Does our data stay ours with AI?
Yes. A Newblend agent works within your own Microsoft tenant or an environment we manage for you. We only use business licences under which the supplier contractually commits not to use your data to train models. For each application we record which data is processed where.
What does an AI agent cost?
We usually build a first agent for one bounded process within a few weeks. We start with a fixed price for the analysis, so the business case is clear.
Not seeing your question?
Call us on +31 (0)88-2022000 or book a half-hour introduction. No sales talk, just an answer.