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Nationwide

AI implementation in the Netherlands

For AI projects distance is no obstacle. Process analysis, building and guidance run largely online, with working sessions on site where that helps. So for this we work across the whole of the Netherlands, not only in our IT coverage area.

In short
  • Coverage for AI: the whole of the Netherlands. For IT management with an on-site SLA we focus on Noord-Brabant.
  • Four services: strategy & advice, agents & automation, Microsoft Copilot, adoption & training.
  • An agent works within your own Microsoft tenant or an environment we manage for you; we only use business licences under which the supplier contractually commits not to use your data to train models.
  • Every use case is assessed against the GDPR and the AI Act beforehand.
  • We start with one bounded process with a clear owner, not with a platform choice.
Last updated: 10 November 2026
What we do

Four services

AI-strategie & advies

Where does AI create value and where does it create risk. Priorities per process, with a GDPR and AI Act assessment.

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AI-agents & automatisering

Agents that run through your processes, connected to ERP, CRM, HR and Microsoft 365, with logging and ownership.

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Microsoft Copilot

Setup, permission model and data classification. Cleaning up permissions comes first, otherwise Copilot finds what nobody was meant to see.

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Adoption & training

Usage policy, AI literacy and training per role, together with Spike Academy.

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Approach

From process analysis to production

  1. STEP 01
    Process analysis

    We walk through the processes with the people who do the work: where is the repetitive manual effort, where does it go wrong, which systems are involved.

  2. STEP 02
    Business case and assessment

    Expected time saved, integrations needed and costs, plus the outcome of the GDPR and AI Act assessment.

  3. STEP 03
    Build and pilot

    The agent first runs alongside the existing work. We adjust decision rules based on real cases.

  4. STEP 04
    Production and adoption

    Live with an owner inside your organisation, logging for audit, and training so it actually gets used.

Working remotely

How a nationwide project runs

  • Introduction and process analysis: online, or one day on site when several departments are involved.
  • Building and integrations: entirely remote, in your environment and under your management terms.
  • Pilot: the agent runs alongside the existing work, with weekly feedback.
  • Training and key user guidance: online sessions per role, and a day on site where wanted.
  • Management after delivery: monitoring and adjustments remotely, with fixed response times.
Need IT management too?

If you are also looking for an IT partner with an on-site presence, see coverage: for that we work from Eindhoven, Breda and Antwerp.

Legislation

The AI Act and GDPR in the Netherlands

Transparency since 2 August 2026

A chatbot must identify itself as AI and AI-generated media must be recognisable. Fines run up to 15 million euro or 3 percent of worldwide annual turnover.

AI literacy

Since February 2025 staff working with AI must have sufficient basic knowledge. Supervision and enforcement have applied since August 2026.

High risk deferred

Use cases around personnel, credit assessment or biometrics have been pushed back through the Digital Omnibus to 2 December 2027 and 2 August 2028.

GDPR and supervision

Legal basis, retention period and data minimisation per use case. The Dutch Data Protection Authority is the national supervisor.

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Frequently asked questions

Do you really work across the whole of the Netherlands?

For AI implementation and adoption, yes. The work lends itself well to remote delivery; we come by for the sessions where that makes a difference.

What does a first AI agent cost?

We do the analysis for a fixed price, so the business case is clear before anything is built. Build costs depend on the number of integrations and the complexity of the decision rules.

Do we have to work in Microsoft 365?

Not required, but it helps: many integrations and Copilot use cases live there. If you work with other systems, we check during the analysis whether integration is possible.

Who owns the agent?

You do. The agent runs in your environment, with an owner inside your organisation who maintains the decision rules. We build and manage by agreement.

How quickly is something up and running?

We usually build a first agent for one bounded process within a few weeks after the analysis.

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Looking for an AI specialist?

Request the AI scan or book a half-hour conversation. We say honestly whether AI has anything to offer you yet.