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Flanders

AI implementation in Flanders

From our office on Brusselstraat in Antwerp we work for organisations across Flanders. AI projects run largely remotely, with working sessions on site where that helps.

In short
  • Office: Brusselstraat 51, 2018 Antwerp. Reachable by phone on +31 (0)88-2022000.
  • Coverage for AI: the whole of Flanders. For IT management with an on-site SLA we focus on Antwerp and its northern edge.
  • Four services: strategy & advice, agents & automation, Microsoft Copilot, adoption & training.
  • Every use case is assessed against the GDPR and the AI Act; we include the Belgian NIS2 transposition in that.
  • One way of working for organisations with sites in Belgium and the Netherlands.
Last updated: 10 November 2026
What we do

Four services

AI-strategie & advies

Where does AI create value and where does it create risk. Priorities per process, with a GDPR and AI Act assessment.

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AI-agents & automatisering

Agents that run through your processes, connected to ERP, CRM, HR and Microsoft 365, with logging and ownership.

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Microsoft Copilot

Setup, permission model and data classification, including language settings in bilingual environments.

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Adoption & training

Usage policy, AI literacy and training per role, together with Spike Academy.

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Approach

From process analysis to production

  1. STEP 01
    Process analysis

    We walk through the processes with the people who do the work: where is the repetitive manual effort, where does it go wrong, which systems are involved.

  2. STEP 02
    Business case and assessment

    Expected time saved, integrations needed and costs, plus the outcome of the GDPR and AI Act assessment.

  3. STEP 03
    Build and pilot

    The agent first runs alongside the existing work. We adjust decision rules based on real cases.

  4. STEP 04
    Production and adoption

    Live with an owner inside your organisation, logging for audit, and training so it actually gets used.

België

What is different here compared with the Netherlands

NIS2 applied earlier

The Belgian transposition took effect earlier, with mandatory registration at the Centre for Cybersecurity Belgium. That brings AI use cases into the compliance file sooner.

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Bilingual environments

Dutch, French and English speaking staff in one environment. That affects prompts, documentation, training and the transparency notice to customers.

Supervision and complaints

The Data Protection Authority is the Belgian supervisor for data protection. We record legal bases and retention periods per use case.

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Working across the border

If you have sites in both countries, we apply the strictest requirement and work with one setup and one point of contact.

AI Act

What already applies

  • The transparency obligations have applied since 2 August 2026: a chatbot must identify itself as AI and AI-generated media must be recognisable.
  • AI literacy for staff has applied since February 2025; supervision and enforcement have applied since August 2026.
  • High-risk use cases such as recruitment, credit scoring and biometrics have been deferred to 2 December 2027 and 2 August 2028.
  • Prohibited practices, including emotion recognition in the workplace, have applied since February 2025.
  • Fines run up to 15 million euro or 3 percent of worldwide annual turnover, and up to 35 million euro or 7 percent for prohibited practices.

Frequently asked questions

Do you work across the whole of Flanders?

For AI implementation and adoption, yes. For IT management with on-site response times we focus on Antwerp and its northern edge.

Can we work in both Dutch and French?

Yes. We tune language settings, documentation and training to the make-up of your team.

Does our data stay in Europe?

A Newblend agent works within your own Microsoft tenant or an environment we manage for you. Where a supplier processes data outside the EEA, we record the safeguards; that is also set out in our privacy and cookie statement.

Do you help with the Belgian NIS2 obligations too?

Yes, from baseline assessment to action plan and incident process, including what registration with the CCB asks of you.

Do you have a Belgian entity?

Yes, with an office at Brusselstraat 51 in 2018 Antwerp. You can contract with our Belgian company, Spike Technology Belgium BV.

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Looking for an AI partner in Flanders?

Drop by at Brusselstraat or book a half-hour online conversation.